Termini e condizioni di vendita

CONTRACTS FINALISED ON THE WEBSITE GUBERTINI.IT FALL UNDER THE CATEGORY OF DISTANCE CONTRACTS BETWEEN ACETAIA GUBERTINI (HEREINAFTER “THE COMPANY”) WITH REGISTERED OFFICES IN VIA ROMA 841, 41028 SERRAMAZZONI (MO), ITALY, TAX CODE MSN RNT57S52F357G, VAT CODE 04033790363 AND THE CONSUMER, AND HAVE AS THEIR OBJECT THE SALE OF PRODUCTS SELECTED TELEMATICALLY ON THE WEBSITE GUBERTINI.IT. ALL SALES ARE GOVERNED BY THESE TERMS AND CONDITIONS, WHICH CONSTITUTE A SUPPLEMENTARY AND SUBSTANTIAL PART OF THE CONTRACT. THE CUSTOMER IS THEREFORE INVITED TO READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING AN ORDER. THE COMPANY RESERVES THE RIGHT TO UPDATE THESE TERMS AND CONDITIONS OF SALE AT ANY TIME, INCLUDING FOR COMPLIANCE WITH CHANGES IN THE LAW, AND SUCH AMENDMENTS SHALL BE EFFECTIVE FROM THEIR DATE OF PUBLICATION ON THE WEBSITE GUBERTINI.IT. SUBMISSION BY THE CUSTOMER OF THE TELEMATIC ORDER FORM, COMPLETED ON THE WEBSITE, CONSTITUTES ACCEPTANCE OF THE TERMS AND CONDITIONS OF SALE IN FORCE AT THAT TIME, AND CONSTITUTES EXPRESS CONSENT TO THE PURCHASE, THUS FINALISING THE CONTRACT OF SALE.

1. PURCHASE ORDERS 

PURCHASE ORDERS ARE HANDLED AS FOLLOWS:
1) THE ORDER FORM, COMPLETED ON THE WEBSITE, IS SUBMITTED BY THE CUSTOMER.
2) THE ACCEPTANCE OF THE ORDER BY ACETAIA GUBERTINI IS SENT TO THE CUSTOMER BY EMAIL CONTAINING THE PRINCIPAL ORDER INFORMATION AND QUANTITY OF ORDERED PRODUCT, ITS PRICE, METHOD OF PAYMENT, SHIPPING METHOD AND COST, SHIPPING ADDRESS, AND INVOICE INFORMATION.

THE ORDER WILL ONLY BE ACCEPTED AND PROCESSED ONCE PAYMENT HAS BEEN MADE.
SHOULD THE AMOUNT OF PRODUCT ORDERED EXCEED AVAILABILITY, THE CUSTOMER WILL BE PROMPTLY INFORMED BY EMAIL SO THAT THEY CAN CHOOSE WHETHER TO SUBSTITUTE THE LACKING PRODUCT OR MODIFY/CANCEL THE ORDER AT NO ADDITIONAL CHARGE, AND THE COMPANY WILL REIMBURSE THE CUSTOMER FOR ANY UNDUE AMOUNT ALREADY PAID.
THE CUSTOMER RELIEVES THE COMPANY OF ALL LIABILITY ARISING FROM ANY INCORRECT COMPLETION OF THE ORDER FORM, EVEN WITH REGARD TO THE DELIVERY ADDRESS ALONE OR THE ISSUE OF INCORRECT TAX DOCUMENTS, THE CUSTOMER BEING ALONE RESPONSIBLE FOR THE CORRECT COMPLETION OF THE ORDER FORM. PERSONS UNDER THE AGE OF 18 MAY NOT PLACE ORDERS WITH THE ONLINE ORDER FORM.

1. PRICES AND INVOICING

THE PRICES OF THE PRODUCTS DISPLAYED ON THE SITE ARE IN € (EURO), INCLUSIVE OF VAT AND ANY OTHER TAXES, CONTAINERS AND PACKAGING. SHIPPING COSTS ARE NOT INCLUDED. ANY PROMOTIONS REGARDING PRICES OR SHIPPING COSTS APPLY ONLY WHILE PUBLISHED ON THE WEBSITE. PAYMENTS ARE ONLY ACCEPTED IN € (EURO), AND ALL INVOICED AMOUNTS WILL BE SHOWN IN € (EURO).
INVOICES WILL BE SENT TO THE CUSTOMER AT THE EMAIL ADDRESS INDICATED IN THE ORDER PHASE FOLLOWING PAYMENT.
THE CUSTOMER MAY SPECIFY A VAT NUMBER WHEN FILLING OUT THE ORDER FORM.

1. SPECIAL OFFERS, DISCOUNT COUPONS AND FREE SHIPPING 

CONDITIONS RELATING TO SPECIAL OFFERS, PROMOTIONS AND DISCOUNT COUPONS WILL BE INDICATED FROM TIME TO TIME ON THE WEBSITE GUBERTINI.IT IN AD HOC ANNOUNCEMENTS.

1. PAYMENT 

PAYMENT MAY BE MADE BY CREDIT CARD, PAYPAL OR ADVANCE BANK TRANSFER.

1) CREDIT CARD
CREDIT CARD PURCHASES GO THROUGH THE CARTASÌ CIRCUIT.
THE FOLLOWING CREDIT CARDS ARE ACCEPTED: VISA, MASTERCARD, MAESTRO AND VPAY.
ORDERS WILL BE SHIPPED ONLY AFTER PAYMENT HAS BEEN RECEIVED BY THE BANK.

2) PAYPAL
PAYPAL PURCHASES ARE HANDLED BY PAYPAL USING THE PAYEE EMAIL ADDRESS ACETAIA@GUBERTINI.IT
ORDERS WILL BE SHIPPED ONLY AFTER PAYMENT HAS BEEN RECEIVED BY THE BANK.

2) BANK TRANSFER
WHEN PURCHASING BY ADVANCE BANK TRANSFER, WE RECOMMEND THAT THE CUSTOMER SEND THE COMPANY A COPY OF THE TRANSFER INVOICE BY EMAIL TO SALES@GUBERTINI.IT TO SPEED UP THE SHIPPING PROCEDURE. THE ORDER WILL BE ACCEPTED AND PROCESSED WITHIN 48 HOURS OF RECEPTION OF THE PAYMENT, WHICH MUST BE MADE NO LATER THAN 10 (TEN) WORKING DAYS AFTER THE ORDER IS PLACED. AFTER THE TENTH DAY, THE ORDER WILL NO LONGER BE VALID AND WILL BE CANCELLED WITHOUT NOTICE. THE REASON FOR THE BANK TRANSFER MUST STATE THE FIRST AND LAST NAME OR COMPANY NAME OF THE PERSON PLACING THE ORDER AND THE ORDER NUMBER AND DATE.
THE BANK TRANSFER MUST BE MADE OUT TO:
PAYEE: ACETAIA GUBERTINI
REASON: ORDER ID
IBAN: IT 60 O 07072 66780 000000720856

1. SHIPPING

PURCHASED GOODS WILL BE SHIPPED WITHIN 48 HOURS OF RECEIPT OF THE ORDER OR, FOR PAYMENT BY BANK TRANSFER, WITHIN 48 HOURS OF RECEIPT OF PAYMENT. THE ORDERED PRODUCTS WILL BE DELIVERED TO THE SHIPPING ADDRESS INDICATED BY THE CUSTOMER WHEN PLACING THE ORDER. DEPENDING ON THE AREA OF DESTINATION, DELIVERIES MAY TAKE FROM 2 TO 10 DAYS, SUBJECT TO SETBACKS. FOR INFORMATION ABOUT BULK SHIPMENTS (OVER 100 KG), OR COUNTRIES NOT INCLUDED IN THE LIST OF FOREIGN DESTINATIONS, PLEASE CONTACT THE COMPANY DIRECTLY AT THE EMAIL ADDRESS SALES@GUBERTINI.IT TO RECEIVE A CUSTOMISED QUOTE.

TO ENSURE TIMELY DELIVERY, WE RECOMMEND THE CUSTOMER PROVIDE AN ADDRESS AT WHICH THE COURIER IS SURE TO FIND SOMEONE TO ACCEPT THE DELIVERY, AND A CONTACT PHONE NUMBER.
THE CUSTOMER ACKNOWLEDGES THAT COLLECTING THE PRODUCT IS THEIR CONTRACTUAL OBLIGATION. IN CASE OF NON-DELIVERY DUE TO THE ADDRESSEE NOT BEING PRESENT AT THE ADDRESS SPECIFIED IN THE ORDER FORM, THE COURIER WILL LEAVE A NOTE TO CERTIFY THE ATTEMPTED DELIVERY (SO-CALLED DELIVERY NOTE). THE DELIVERY NOTE WILL INDICATE A TELEPHONE NUMBER FOR THE USER TO CONTACT TO REQUEST A SUBSEQUENT DELIVERY ATTEMPT.

THE USER MAY INDICATE AN ALTERNATIVE SHIPPING ADDRESS TO THE BILLING ADDRESS, AND SPECIFY WHETHER GIFT WRAPPING IS REQUIRED.

ACETAIA GUBERTINI RESERVES THE RIGHT TO USE ALTERNATIVE CARRIERS AND DIFFERENT DELIVERY METHODS. IN THIS EVENT, THE VARIATION WILL BE SPECIFIED DURING THE PURCHASING PROCEDURE.

IF YOU REQUIRE FURTHER INFORMATION ON SHIPPING, PLEASE CONTACT SALES@GUBERTINI.IT BEFORE YOU PLACE YOUR ORDER

SHIPPING COSTS

SHIPPING COSTS VARY DEPENDING ON THE COUNTRY OF DESTINATION AND THE QUANTITY OF PRODUCT PURCHASED. THEY ARE CALCULATED AUTOMATICALLY, AND THE CUSTOMER CAN CHECK THE EXACT AMOUNT DURING ORDER PLACEMENT DIRECTLY IN THE VIRTUAL SHOPPING CART.

ITALY

THE COST OF SHIPPING INSIDE ITALY STARTS AT €15, EXCEPT FOR SPECIAL PROMOTIONS OR UNFORESEEN INCREASES IMPUTABLE TO THIRD PARTIES.

FOREIGN COUNTRIES

THE COST OF SHIPPING TO FOREIGN COUNTRIES VARIES IN RELATION TO THE DESTINATION AND THE WEIGHT OF THE PACKAGE.
THE CHARGES ARE CALCULATED AUTOMATICALLY AND THE CUSTOMER CAN CHECK THE EXACT AMOUNT DIRECTLY IN THE VIRTUAL SHOPPING CART.

FOR DELIVERIES TO NON-LISTED COUNTRIES, THE CUSTOMER SHOULD CONTACT THE COMPANY AT SALES@GUBERTINI.IT TO DETERMINE THEIR FEASIBILITY, COST, TIME AND METHOD OF DELIVERY.

THE CUSTOMER MUST CHECK THE GOODS UPON DELIVERY, AND REPORT ANY DAMAGE TO THE CARRIER.

1. RETURNS AND RIGHT OF WITHDRAWAL (PURSUANT TO LEGISLATIVE DECREE 06/09/2005 N. 206)

SHOULD THE CUSTOMER NOT BE SATISFIED WITH THE PURCHASED PRODUCTS, THEY MAY EXERCISE THE RIGHT OF WITHDRAWAL BY SENDING NOTICE BY REGISTERED LETTER WITH RETURN RECEIPT TO ACETAIA GUBERTINI, VIA ROMA 841, 41028 SERRAMAZZONI, MODENA, ITALY, WITHIN 14 DAYS OF RECEIPT OF THE PURCHASED PRODUCTS. WE RECOMMEND THAT THE CUSTOMER ALSO NOTIFY THE COMPANY IN ADVANCE BY EMAIL TO INFO@GUBERTINI.IT, INDICATING THE ORDER DETAILS. THE PURCHASED PRODUCTS MUST BE RETURNED TO OUR PREMISES WITHIN 14 DAYS OF DELIVERY. SUBJECT TO VERIFICATION OF THE GOODS, THE COMPANY WILL REFUND THE PAYMENT AS SOON AS POSSIBLE, AND IN ANY EVENT NO LATER THAN 30 DAYS FROM RECEIPT OF THE NOTICE OF WITHDRAWAL. RETURNED PRODUCTS MUST BE RECEIVED AT THE COMPANY’S PREMISES INTACT, WITH ALL WARRANTY SEALS INTACT, IN THEIR ORIGINAL PACKAGING COMPLETE IN ALL ITS PARTS, AS RECEIVED BY THE CUSTOMER. THE CUSTOMER MUST RETURN THE PURCHASED PRODUCTS AT THEIR OWN EXPENSE, PURSUANT TO ART. 67, PARAGRAPHS 3 AND 4 OF LEGISLATIVE DECREE 06/09/2005 N. 206.

1. APPLICABLE LAW

THESE TERMS AND CONDITIONS OF SALE, AND ANY CONTRACTS FINALISED VIA THE WEBSITE GUBERTINI.IT, ARE GOVERNED BY ITALIAN LAW IN THE LIGHT OF EEC DIRECTIVES (LEGISLATIVE DECREE 6/09/2005 N. 206, CONSUMER CODE – LEGISLATIVE DECREE 9/04/2003 N. 70 – SUBSEQUENT AMENDMENTS AND ADDITIONS). THE CUSTOMER RELIEVES ACETAIA GUBERTINI OF ALL LIABILITY FOR MALFUNCTIONS, INTERRUPTIONS OF SERVICE AND POOR PERFORMANCE, WHETHER OR NOT THESE ARE DUE TO FORCE MAJEURE OR FORTUITOUS EVENTS, WHEN NOT DIRECTLY IMPUTABLE TO THE COMPANY’S OWN WILFUL MISCONDUCT OR GROSS NEGLIGENCE. ANY DISPUTES CONCERNING THE INTERPRETATION OF THE PRESENT TERMS AND CONDITIONS OF SALE AND THE COMMERCIAL RELATIONS DERIVING THEREFROM BETWEEN THE COMPANY AND THE CUSTOMER FALL UNDER THE EXCLUSIVE JURISDICTION OF THE COURT OF MODENA.

1. CUSTOMER SERVICE

THE CUSTOMER MAY REQUEST INFORMATION, SEND COMMUNICATIONS, REQUEST ASSISTANCE AND FILE COMPLAINTS BY CONTACTING CUSTOMER SERVICE BY EMAIL AT SALES@GUBERTINI.IT

1. REFERENCE BANK

EMIL BANCA – CREDITO COOPERATIVO – SOCIETA’ COOPERATIVO
IBAN: IT 60 O 07072 66780 000000720856
BIC: ICRAITRRTS0